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Q: I didn´t received a Code yet or the Code was not working?

A: In cases of a failed SMS payment (no code received or code not working) please contact our Costumer Support and provide us the following Information: Code: Cell Phone Number including countr...

4/16/2012 10:19:53 AM

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Q: What will happen if I closed the Payment Window before the Transaction was done?

A: If you close the Window nothing will happen because the Transaction will only take place after entering a TAN also known as Transaction Number. If you didn´t enter the Transaction will only fail wi...

4/16/2012 10:32:19 AM

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Q: Can I gift away Items?

A: Yes, you can. You need to send a Ticket to the Support and then the Option for gifting can be activated. To get the Gift function the following things are requred: - at least 3 succesfull TWC char...

4/16/2012 10:39:34 AM

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Q: I bought a Ship again but I cannot claim it. What shall i do now?

A: Please remember that you are not able to claime more than one Premiumship the the same Type. If you bought it already Please write a Ticket to our Costumer Support and we will check what we can do...

4/16/2012 10:42:00 AM

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Q: I want to have both aircraft carriers and battleships, can I do that?

A: Yes, you can. For this you need 2 different Bridge Officers Because for example an Submarine BO is not able to Navigate a Carrier or Battleship. (But all BO´s are able to use all Premium Ships o...

4/16/2012 11:01:30 AM

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